terms & conditions
Effective Date: July 14, 2026
These Terms & Conditions govern communications between Kermit B Schulz & Sons,
Inc. and our customers.
By providing your contact information and requesting service, scheduling an
appointment, enrolling in a maintenance program, or otherwise communicating with
us, you consent to receive communications described below.
1. Consent to Communications
By providing your mobile number, email address, or telephone number, you authorize
Kermit B Schulz & Sons, Inc. to communicate with you regarding your services.
Communications may occur through:
- SMS text messages
- Telephone calls
- Recorded or automated voice messages
2. Appointment Communications
You may receive communications including:
- Appointment confirmations
- Appointment reminders
- Technician dispatch notifications
- Schedule changes
- Arrival notifications
- Service completion notifications
3. Customer Feedback & Review Requests
Following completion of services, we may send communications requesting:
- Customer satisfaction feedback
- Service surveys
- Online reviews through platforms including Google, Facebook, or other review
- platforms
Participation is completely voluntary.
4. Preventive Maintenance Communications
Customers enrolled in maintenance programs may receive reminders regarding:
- Seasonal maintenance scheduling
- Upcoming preventive maintenance visits
- Membership-related information
- Maintenance benefits
These reminders may be delivered by SMS, email, telephone, or prerecorded voice
messages.
5. Service Announcements
Existing customers may occasionally receive communications regarding:
- New services
- Seasonal service recommendations
- Maintenance programs
- Financing opportunities
- Company announcements
- Other service-related information
These communications are intended to provide information relevant to your
relationship with our company.
6. Message Frequency
Message frequency varies based on:
- Scheduled appointments
- Service activity
- Maintenance program participation
- Customer requests
These Terms & Conditions govern communications between Kermit B Schulz & Sons,
Inc. and our customers.
By providing your contact information and requesting service, scheduling an
appointment, enrolling in a maintenance program, or otherwise communicating with
us, you consent to receive communications described below.
7. Message & Data Rates
Standard message and data rates charged by your wireless carrier may apply.
8. Opting Out
You may opt out of communications at any time.
SMS
- Reply STOP to any text message.
- Reply HELP for assistance.
- Use the unsubscribe link provided within promotional emails.
- Recorded Voice Messages
- Follow the message in the recording to opt-out or Contact our office to discontinue
- prerecorded voice reminders.
Please note that transactional communications necessary to complete requested
services may continue.
9. Customer Responsibilities
Customers agree to:
- Provide accurate contact information.
- Notify us when contact information changes.
- Maintain access to the communication methods provided.
10. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Delivery timing may vary based on network availability and carrier conditions.
11. Limitation of Liability
Kermit B Schulz & Sons, Inc. is not responsible for delays, failures, or interruptions in
communication caused by wireless carriers, internet providers, third-party
communication services, or circumstances beyond our reasonable control.